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  • I was fortunate enough to get into a new Ford Explorer Platinum earlier this year. The salesmen that helped me out was Jerry Lynch - he was great to do business with and worked us a great deal. After the purchase, Jerry spent hours with me sitting in my new vehicle showing me many of the added features the Platinum had to offer. Jerry really knew his stuff. He was very patient and did not rush me at all and answered all of my questions. As we were completing the purchase Jerry introduced me to Rosie Williams who was one of their service advisors (I am glad he did!). Jerry told me she is the person to reach out to for any service or maintenance needs. I have had my vehicle in for two oil changes so far and a couple of minor adjustments. Both times I called and Rosie answered immediately. I did not even have to leave a voice message and wait for a call back. She set up both appointments right away working around my schedule. Both times she had the vehicle ready when promised looking great. I could not be happier with both Rosie Williams (service advisor) and Jerry Lynch (sales) at Chapman Ford in Scottsdale. I would recommend giving them a chance to earn your business the next time you are in the market for a new vehicle.
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