During my first experience at Picea 997, the food was excellent and our server was good.
So, why only two stars? It's their appalling reservation system, or lack of one. We tried calling and got an answering system saying "please leave a message with details of your reservation request." No one called back.
We called again and someone answered, saying "we only accept reservations by EMAIL." Funny, their voicemail does not indicate that, and their website notes a phone number to call "for reservations." Well, we tried emailing (two days in a row) and didn't receive a response either time.
Bad, bad customer service. Shape up Picea!