Wow! First Choice Moving seriously went above and beyond my expectations. I always get nervous when moving because I've spent a lot of money on my furniture/belongings.
The customer service over the phone was great from the start. I had to move last minute and at first they did not have any openings on the day I needed. I asked if they could please call me if there were any cancellations. Luckily, they ended up having a cancellation and booked me for the day I needed.
The two men who moved my things were nice and very careful with my belongings. They wrapped everything they felt was fragile before loading it into the moving truck.
A couple days later I noticed there was a crack in my teak coffee table that had not been there before. If I noticed it during the move I would have mentioned it then so I was bummed about it, but I figured I would just let it be.
First Choice Moving called me and asked how my move was. They wanted to make sure I was satisfied - AMAZING SERVICE! I told them I was very happy overall, however there was a crack in my coffee table. They sent someone over to take photos and look at it the next day. That same day they took my coffee table in to get the crack repaired! I couldn't believe it! It was free of charge, they returned it two days later and it looks as good as new!
Thank you First Choice Movers for the best customer service I've ever experienced with a moving company. You have a customer for life!