This review is purely based off of the return/exchange policy Best Buy has. I will always buy my electronics from this company. Their service and policy on returning merchandise is incredible. I really wanted a Apple Watch. I waited until Best Buy offered this product just for this reason. I was very unhappy with my purchase. Knowing I had a 15 day return policy was peace of mind. I returned the watch no questions asked after trying it for a little over a week. I am a very satisfied customer of Best Buy.