Via my wife:
Kayla has cut my sons hair 3 months in a row and we have been very happy with her service except this time. She spent at least half of the haircut arguing with the other barber's customer about why they don't take credit, use square and also why they don't have live updates and how it takes time for them to answer the phone if they had one, check the website for scheduling, etc.
While I understood her viewpoints, she stopped the haircut multiple times to I feel aggressively "prove" her point to the customer. I found this unbecoming and quite frankly unprofessional. In addition, at the end of the haircut I found out that the haircut we always get and that took twice as long due to the interruptions was also now $5 more expensive. The cost wasn't my main issue but was the icing on the cake for an overall bad experience.
We have had good experiences so far with Kayla and I really like Wicked Rascal but after this I'm not sure we will be returning. Not happy.