Highly disappointed with my visit tonight. I've came here multiple times and have always had good experiences. Although tonight I didn't, I went in for sideburns,eyebrows, and lip; I had to mention to the waxer multiple times to wax hairs that were clearly left visible. After multiple mentions I became irritated and left it as it is, not to mention excess wax was left on my face. Will not be returning to this facility.