Came here with a groupon. Got my groupon's value, but not the 200 dollar service that I paid. Windows were still foggy and the plastic "conditioner" was pretty much oil on everything. Carpets were shampoo'ed great. Seats were shampoo'ed great. And it was very clean. But it took 3 hours and most of the time it was sitting. I expect more from something they told me I had to make a reservation for the time for. As a bonus I got some one else's car mats! Have to still call them back and figure out how to give them back. Not impressed, but they did not do damage and they did not try to sell me a windshield, so they did not get one star.