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  • Teenage host was unable to help me navigate the online menu to figure out food allergen information (I usually check out new places online before leaving the house, but we decided to stop spur-of-the-moment). Nice kid, but please learn how the company presents allergen information for its customers so you can answer our questions and instill confidence in the dining experience. We moved on to another restaurant. Diners with food allergies proceed with caution; staff might not be the best in helping you make wise choices here. P.S. In response to the comment from Uno's below, let me further explain: at the time of my visit, I hadn't had a chance to check out the website because we stopped last-minute, so I was using the kiosk in the restaurant to obtain allergen information. The teenage host was unable to answer questions or be of much assistance when I had clarifying questions about the process because Uno's allergen website/kiosk is not as intuitive in its design as other restaurant chains.
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