What amazing customer service! I visit Vegas about once a year. I always stop here, always buy something, and always receive AMAZING service! This time my sister and I had the good fortune to work with Christina F. Turns out she is dating Joe who helped us last year (and was amazing) although he has moved on to the real estate industry. Christina actually remembered us from last year and was so much fun. We bought several things and then my sister mentioned a DY bracelet she had (purchased at Saks) where stone had fallen out a couple of days prior. Christina was all over it and told my sis to bring in the next day and they would send off for replacement. Wow! I love this place. I'm not gonna buy Yurman any place but here. Oh, and did I mention that on Saturday they had a DJ? And they have beverages and snacks? We didn't indulge in bubbly until after we made our purchases, just to be sure we did it with sound mind. :)