Sunday night: call for a reservation for a group of 8 for that evening. I'm told "I need you to talk to the manager", and I'm put on hold. Five minutes later, the gal picks up again, "I paged him and he's on his way". Um, really? I have to talk to a manager. Yes, yes I do. After waiting on hold for a total of 8 minutes, the manager gets on the phone. He tells me there's an opening at 7pm for our party of 8, which means he thinks they should be able to seat us by 7:15pm. Hopefully.
Erm, no. What part of reservation means that you'll seat us by 15 minutes later if we're lucky?
We took our business elsewhere and have no desire to try this place again. Good job, manager "Todd".