Unacceptable way to do business. We ordered full bedroom set, along with fridge, washer and dryer back in September. On the delivery date, we received a wrong dryer... Not only that, but all of the bedroom set pieces arrived with broken parts.
We called customer care for re-delivery.
They had to re-deliver twice because they just couldn't get it right. On top of that, we're still waiting to receive our last replacement part on our headboard.
They asked us to reschedule, because the 'technician' became unavailable on the originally scheduled day or something. They assured that someone would come the second time it was rescheduled. But guess what? No one showed up. Not even a call!!!
We've been waiting for nearly 2 months!
Never will we purchase from RC Willey ever again.