Believe the reviews. Absolute garbage. Obviously the exact car you want is not always available at a rental agency even with advance reservation, but this company takes it a bit farther. They list cars online (such as the mustang convertible) that do not exist, just so you will head out to their inconvenient location and end up renting one of their other cars out of desperation. Combine this shady practice with poor customer service and you have no compelling reason to ever rent here. I went back to the airport because I wasn't in a rush and didn't want to give them any of my money. Had a great experience and a car I liked within 10 minutes at Budget rentals.
Stay way, unless you want to add significant stress and frustration to your rental experience