Last night I was at another location who had called this location to keep a costume that I wanted as they didn't have my size.
I was worried because there wasn't enough time remaining until closing for me to drive to this location so I was advised that it would be held for 24hrs.
After work today, I headed straight to this location to get my costume and to much surprise, they didn't have it holding as promised and the guy at the register said that they don't keep anything past a day.
When I went to the back to request another one, the other guy brought out one that was clearly worn by trying on and I've requested to have another one which again to my surprise they didn't have to facilitate.
The guy at the front register didn't seem helpful and couldn't bother in helping me.
What a disappointing experience. So much for customer service!