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| - There are fewer and fewer retail establishments left that are customer-oriented. National chains and internet stores don't give the personal experience that a "brick and mortar," "owner-operated," type of store does. Video reviews online can help with a little info, but really, nothing compares to holding, trying on, and properly fitting a helmet/gloves/jacket/whatever with the hands-on help of a person who is knowledgable and interested in the stuff they sell. There have been a few occasions where I watched some videos online to slightly narrow down my selection, but I always spend some time in the store to get things ordered and fitted properly.
Like others have said, all of their staff is very helpful and knowledgable. The whole squad at the shop works well together, and there's never a feeling of pressure to buy something. Helmets, jackets, boots, race suit, exhaust, oil, tires - I order it all through them. No need to go to multiple places all around town.
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