I've been a frequent customer of this establishment for years. I think we go there at least once a month. Yes its a chain and their t-shirts are hokey but their food is probably some of the best BBQ I have eaten. My favorite entree is the catfish fingers (which they discontinued *boo*). There is a selection for any picky eater. I'm not a big red meat eater so its refreshing to have so many chicken and pork selections. The side dishes are probably what seals the deal for me. My favorites are the mac and cheese and wilbur beans.
The only misgivings I have are:
#1) The manager needs to stay in the kitchen and not check with every diner how things are going..
#2) I try not to eat in the bar area, they tend to spend more time doing drink orders since it is the bar.
All in all it is probably in the top 5 of restaurants that I eat at regularly.