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| - I wish there was a ZERO star option because that's what I'd give.
On Feb. 22, 2012, went in and bought a mattress - a Kingsdown. Put the requested deposit of $266. Then, went home, did some google searches on Kingsdown and read a lot of negative reviews. A LOT. So, a couple days later, we cancelled our order (which wasn't going to get delivered until March 12, anyways, so we were calling WAY in advance). It has been over a month, and there has been no refund processed to my credit card. I have received bogus phone calls from people at their store saying that a refund was processed on Feb. 26, yadda yadda yadda - but all LIES. And writing e-mails to their Customer Service department is like writing to a tantrumming 4 year old. They are curt and rude, and don't even sign off on their e-mails. I will NEVER buy from them again. I can NOT recommend them. They are a horrific company. Now, time for me to call my AmX and file a dispute. (sigh)
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