| rev:text
| - People are not lying about this place. Mind you, I have visited this location numerous times and have never had any major issues.
Long story short:
We came in around 1030 and having worked in the restaurant/food industry myself, I scarfed down my sundae so I did not hold the workers up from closing (they were closing at 11 pm). However, I am anaphylactic and ordered an Ariana sundae with the crushed hazelnuts replaced by oreo pieces. I will not mention the server's name because she is a human being at the end of the day and humiliating her publicly is not how I conduct myself online.
I specifically said to her I cannot have anything with nuts because I have an allergy so please make sure there are no other products containing nuts with my order. She looked at me blankly with a brief pause and said okay. She did not come back to tell me that the coconut sorbet is made with almond milk so I assumed it was safe to consume.
At this point, I ate my sundae as fast as I could and as soon as I stopped, I felt a reaction coming on. She came with the bill and I specifically asked her again "just to make sure there were no other nut products in my order...the sorbet is not made with almond milk right?". She freaked out and stated that the coconut sorbet was indeed made with almond milk and she failed to mention it. She completely forgot until I asked her which made me question her attentiveness to begin with. We threw $30 on the table and ran out to get to the hospital before my throat closed up. On our way out, she had the audacity to say thank you as though we were trying to tip her $10 ... I found that quite disrespectful.
Talking to the owner is a waste of time. Don't bother wasting your energy talking to her about how incompetent and dismissive her staff is. She offered me a $50 gift card which I decline because why would anyone want to go back to such an establishment after an experience like that? I had to hassle her to get information about their head office after 10 emails because she thought I was just going to accept the gift card and be on my way.
Ofcourse, after I was relentless about her dismissive behaviour and false accusations about my interaction with the server, she finally sent out an email that included the head office. In the email, she indicated that no allergy was mentioned and that both the server and manager were witnesses to the "conversation" I had with the server. The manager was in the kitchen area and no where near my table to hear how my conversation occurred so I am not sure how she's considered a witness.
Anyways, for all of you with allergies like me, make sure to record yourself informing the server about your allergy because they will make it out to be a "preference" and will write a long email stating how it was never mentioned.
Needless to say, I spent the whole night in the hospital and called off work the next morning only to deal with transactional businesses (nothing more than a give and take business).
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)