We have been regular customers at this Mellow Mushroom for awhile. Tonight was not their finest moments of service and good reputation. I think this might have been our last trip to this store for awhile. They managed to get 5 out of our 6 orders messed up. This was even after giving server advice that they had mixed the way we asked for wings up before so could she make sure she communicates clearly with the kitchen. Nope.... No Bueno!! On top of that we have 2 black people in our party and music is loudly blaring a racial slur, the N word over and over. As we were leaving I asked the waitress to please explain to the manager how insensitive this was to our guest and she insisted it was ok because the manager from Happy Vally store who picks out night time happy hour music mix is Black so it's ok!!! It certainly was not ok, it was embarrassing for us. We had a Nigerian man with us from L.A. and it was embarrassing!! Disrespectful!!! One young lady with us ordered Vegan Pizza due to dairy allergies and stomach issues. She eats 1 piece and realizes the taste is off that it was not made with Vegan Cheese, manager comes over and gets her the right order but does nothing to even offer to compensate feeding her wrong food. He could have offered a dessert or a soft drink. The Vegan Pizza was a mid-$20 range pizza!! He could have taken 10% off her bill all he would say is "I replaced the pizza"! Really......... She will likely be ill from your mistake pizza tomorrow!