The staff here is great and are very patient with your kids, upbeat and make every child feel comfortable. The problem was the wait time... Dr. Libby came into the room almost an hour after our appointment... It did sound like their was an emergency case, but we were only in for a quick follow-up, so there should have been another dentist available.
When you are a parent with a work schedule, have a 3 year old kid you are trying to keep distracted and try to get back to work, a 60+ minute wait time is unacceptable... I would have given a 3-Star rating, but Dr. Libby is very good and kind, so we want to give a decent review.
The Assistant (Sulema) did her best to keep us updated, was very kind and made our kid feel comfortable, but our rating really came down to Dr. Libby's 60+ minute wait. Being that I work in the medical field, I understand the importance of a tight schedule and how it goes hand in hand with patient satisfaction.