The store is busy and doesn't have enough staff. They mess up drinks and are so disorganized. The baristas are not friendly! They don't smile and they're grumpy! At least crack a small smile, or say something like "have a nice day" when a customer leaves! Or, hello, maybe a "thank you" or something? But whatever. I do not recommend this Starbucks. There is a Starbucks on nearly every street corner these days, and there are far better Starbucks around. I give them the one star simply because the drink I received still tasted good, even though it was the third try.