I honestly don't understand the hype around this place. I wish I did. I consider myself to be an avid coffee fan and I have yet to find a Neve drink that I really enjoy. Although they have a plethora of dairy-alternatives for lattes and cappuccinos (major pro!) the espresso is oddly acidic and sour (major, major con). Come summer, I'm always up for cold brew or iced coffee, but the cold brew at Neve always tastes like slightly flavoured water to me. This goes for the iced teas as well. Sadly, every time I spend $5 on a beverage here, I immediately regret it.
I've given Neve many chances to change my opinion. I really, really want to like them. They're close to my office. The staff are usually very kind. And don't get me started on the heavenly chocolate chip cookies... (Seriously, they are the reason I keep going back and the reason I'm giving Neve 3 stars instead of 2. Maybe the best cookies in town. I will give them that.) But I simply can't get over the lack of decent-tasting beverage options. I'm really not picky with my coffee, but I just can't get down with a watered down, sour-tasting espresso.