We were patients of Dr. Hoang and were very satisfied. Sadly, he left the practice and was replaced by another dentist, Dr. Badalamenti. My wife and myself continued to use their services because of convenience. We both went in and met the new dentist and had routine cleanings done. So far so good. My wife went in for her second annual cleaning and had an exam done as well. AFTER the work was completed she was advised they no longer accepted our insurance. They recommended additional treatments and would give us a "special price" in lieu of an insurance subsidy. She declined. Some weeks later we received a bill for the exam and cleaning which also had a balance forward from her previous visit. She called the office and was told that when the practice changed hands Dr, Hoang should have told us that the new dentist no longer accepted our insurance. That statement by itself was laughable. They should have told us when we showed up for treatment. She asked the that office manager call her and to this day it has not happened. However. they did send another bill a few days after her request. We both liked Dr, Badalamenti, but his staff is terrible. Between lame excuses for not being informed about the insurance situation and the lack of common courtesy to return a phone call and the issuance of another bill in lieu of that phone call we cannot recommend this place, at all. Good dentist, lousy staff.