my stay was less than stellar. the staff was aloof, minus one really nice bell boy trying to help everyone. i stood at the check in desk while 1 employee shuffled papers without acknowledging me. i figured he wasn't checking people in, but then after a few minutes he looked up and asked if i was checking in. room was nice, but just had a scuffed up old fridge in the corner of the room on the floor. stood out next to the nice decor. i didn't have a room service menu in the room, didnt have a hair dryer. when i went to the bar after a long day of work, the bartender moved me away from the bar saying the other guest next to me has had too much to drink. i guess i appreciated the gesture, but how about sending him to his room or home instead of letting him take up valuable space at the bar? i ordered my drink from the server. waited about 15 mins as she passed by a few times. (there were only 3 other single tables in the whole place) so i just got up and left. she looked at me as i did and said nothing. customer service is everything these days and they were really lacking. i went to a hotel bar across the street the next night and had amazing attentive service. maybe next time ill stay there to get a little more attention when paying $200+ a night.