The stylist was very nice. She listened to what I wanted. When I left the salon my hair was styled with curls in the cutest way it has ever been styled by a salon. The next morning when I straightened my hair like usual I saw all the flaws. I asked for an inverted bob and there was no definition of invert in my hair. My hair was just cut straight. I asked for layers in the back and my layers look horrible! I am so depress with my hair I have just been tying it up. I feel like she messed up my hair so she styled it the way she did so I wouldn't see her mistake. If you are looking for a high end salon this is not the place to go to unless you just want a simple straight haircut. They wouldn't be able to do an inverted bob for you.