I have been to this Fatburger about 3-4 times now, and every time, my burger has been excellent. I agree that the place does look like a dump - but I never go inside, I do the drive thru. maybe they don't have air conditioning, but I don't care as long as they hand me out my burger! I think it's the best tasting of all the fastfood burgers. It is expensive, I agree, but I think it's worth it. And so far, the drive-thru staff have always been very nice to me. Don't go inside - just get your burger and head home!