Frustrating disconnect between national company and local center. Had an unanticipated need for full time day care on fairly short notice (1 month). Knowing how difficult it is to find open infant rooms in the Central Valley area, I made sure to ask the gentleman I spoke with on the phone at Tutor Time if there were openings at this location and was assured TWICE that yes, there were immediate openings in the infant room. Thrilled, I signed up for a tour and enrollment meeting first thing the next morning - kiddo (whom I was encouraged to bring) and I braved 40 mins of rush hour traffic (location is near my work, not home) to get to the center... and were told promptly that there were no infant room openings for at least six month. Receptionist admitted that the national phone service they use has no way of tracking openings - so, I guess I was lied to on the phone?
Hope this review saves someone else some time.