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  • Burgers were only warm not hot for just coming off the grill, slightly undercooked red centers. Lettuce on burgers was not good, wilted disgusting. French Fries were 70% broken stubs looks like we got the end of a the bag average again not super warm. Which I can't understand how food just coming out of kitchen is not HOT! Servers were nice but when we said the meal was less than average they asked why, we told them our experience, said we could had sent it back and they want us to have a great experience. That was it... No follow up from anyone else no manager, supervisor etc, you can always save a less than mediocre experience by letting someone else know they care i.e. manager. Had TV's on for the playoff game but no sound they were playing music so probably better places to watch a big NFL game. Odd seating and ordering process you have to order first in line then get your seat, no real chance to "Study or ask questions on the menu", just plain weird to us. All in all won't be coming back for just a $9 burger anytime soon.
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