My wife and I purchased a Stearns and Foster mattress in 2012. 4 years later the mattress was not holding up well. Levin directed us to have the mattress inspected. They found the mattress to be defective and gave us full store credit towards another mattress.
My wife and I went to the Wexford PA store and Matt the manager assisted us with the process of selecting a new mattress. Matt made this process seamless and very welcoming. He answered all our questions and never made us feel rushed. Very good experience. New mattress being delivered this week.
While we were at the store we decided to check out a sectional sofa. A sales rep named Rachel assisted us. Rachel was really knowledgeable and took her time with us as well.
We were really pleased with our experience at Levin.