We didn't stay at the hotel but we walked around and talked to several employees at different kiosks. We also ate at the Cravings Buffet.
My experience was ok with the overall lobby and casino. I thought the ambiance was nice and tropical like. Valet pricing is crazy but expect that anywhere in Vegas. Some of the shops were cute but honestly I was bored. I don't think I'll go back unless it's for another buffet meal.
The employees we encountered were very nice, courteous.