I agree with the general comments that service was a bit slow, however the staff was pretty pleasant.
We walked in with 2 cakes that needed to be refrigerated. We expected attitidue but our server happily helped put them away upon request.
Our srtver quickly came to give us pur menus. We ordered the Lava Punch and it was an amazing drink! It is a black milk tea with chunks of taro and sweet potato and grass jelly that's supposed to be a cold drink. We asked to make them hot and they also complied.
We then ordered a Taiwanese vermecelli and Popcorn chicken. The vermecelli came in a fairly big portion and it was very tasty, the popcorn chicken was a bit too salty- my friend thought it tasted like fried pork which was weird.
It is true that we struggled to get the server's attention on a few occasions. However we realize this is a bubble tea place where people go in to chill for hours. We would have liked more attentive service but we were not bothered by it.