Big 5 is a smaller sporting goods store (maybe 1/4 the size of Dick's) but is good if you know what you want and need to run in quickly to get it. The staff is friendly, although I haven't gotten a lot of help on the floor, mainly at the register.
The one complaint I have was when I was purchasing weights and was waiting in line for the next register, after the one register opened that the manager was working at, he came over to the other terminal and didn't indicate if he was open or what. It's not like I was about to drop the weight, but it was something heavy to carry when you're not in "workout mode".
I do prefer Dick's but everything I've bought here has worked so I have no complaints.