Excellent and friendly staff. Hotel rooms need a major upgrade - they are old, uncomfortable, and out dated. I was very disappointed for the price I paid and what I received. I wished I spent a few more $$ to go to an updated/renovated hotel. Reserve a room facing the city otherwise your view is the parking lot and highway. Breakfast was good and service was excellent (there is a charge so dont assume its automatically in your room rate like some Garden Inn's). Front desk staff was very friendly and helpful. We were able to walk to restaurants and nightlife but its a few blocks off of the beaten path and I would NOT have walked it alone.