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  • My fiancĂ© had a great experience when purchasing my wedding band and engagement ring. However, the 2 times after that our service got worse. We came in to get my engagement ad wedding band sized and while looking up our information she asks my fiancĂ©, "Did you have a pair of earrings as well?" When I looked up at my fiance's face he was panicked and very angry. Turns out those earrings were to be my 1 year anniversary gift. Unfortunately, that isn't the worse part. After he told her she had ruined his surprise, she just simply said oh sorry and just continued working on the computer. SHE DIDNT CARE! That offended me so much! After dropping off my rings and being told I would be contacted via email when they are ready, they never emailed us. I had to call. My engagement ring was done in 3 weeks (I was told 10 days), and my wedding band still wasn't done. We dropped by today because we still didn't hear from them. I go to try on my wedding band and it doesn't fit! On our receipt in very large print it said 5 1/2 and they did it as 4 3/4. How do you have my rings for OVER A MONTH and it's not even sized correctly?! I'm just not happy with this place at all. The only positive is my rings are beautiful and I've had no issues with diamonds falling out or anything like that.
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