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| - Folks, let's keep the rating on this company as low as possible. Yes, I was able to get a loan from this place on the same day that I applied for it, but it's a hassle from A-Z. Well first, I was asked to provide 7 references, when the sheet that I signed was asking for 5 references, which I put my foot down on. After this, when not all the references were able to be reached, I was asked to provide another few references, but I refused, stating that not everyone is always able to be reached right away. Luckily, the owner/manager of the company who was called waved further references. But this is just the beginning.
Less than two weeks later, I was able to pay back the loan after receiving a big sum of money. However, returning the loan was far from hassle free. When I first reached someone on the phone to ask how much I would have to pay in total, they told me that since I borrowed more than $1,500, I would have to call a number and leave a message about which I was told I would be called back "within the hour". Well, it was more like an hour and a half without a return call, so I returned to the office where I got the loan from, and at first, was told that I couldn't be helped there about this issue; but being persistent, a call was made to that office when all of a sudden, I was given the exact figure, which I promptly paid.
And now, waiting for the auto title, I was told that it would take 2-3 weeks to receive it back, whether by snail mail or at the auto title place. But during the week that reach one month since I paid back the loan, I left messages at the company for three consecutive days, which were never returned, even threatening to call the BBB. So, the following week, I contacted BBB, and it was only after BBB contacted the company that they replied that they already sent out the check, which by the way, was not yet true according to what I saw later, but that's besides the point. I finally received it a week later, more like 6 weeks from when I paid back the loan, rather than the promised 2-3 weeks. (By the way, I previously got a loan from a different company, and upon loan payment completion, I was able for a small fee to get back the auto title from the auto title place within a couple of days). And of course, not once did Maximum Title Loans ever call me back to let me know when I would receive it, let along apologize to me.
So the bottom line is, unless you don't mind 1) Having to give like a dozen references, so they will have enough to be able to contact before giving you the loan, 2) Having to wait forever until they decide to let you know how much you owe back, which means that for every day that they take their time before calling you, you will owe more money, and 3) Being lied to and waiting several weeks for the auto title, this is one company you do NOT want to borrow money from.
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