My boyfriend and I walked in around 6 on a Saturday because we saw their sangria deal. We decided to sit on their back patio which at the time was relatively busy, though the rest of the restaurant was empty when we walked in.
We ordered the sangria and the Spanish olives and bread to snack on as we had already eaten dinner. The waitress took our order at a standard time but this is where it went downhill for us. The sangria deal was ending half an hour after we walked in, we did not get the sangria until past 7. On top of this we had asked twice about our order to any waitstaff we could get a hold of, none of them seemed to have the time to stop.
Personally I had felt a little sympathy as I noticed the waitress who took our order struggled with English a little bit. However, it did not change the fact that at least 3 other tables had gotten sangria as well as food orders before us. It didn't help that our order was a relatively simple one too. Had someone come by to acknowledge that we had been waiting for 45 minutes for some olives and wine I think my boyfriend would have not left as angry as he was.
The sangria was pretty good though.