Kristal might be the barista to make me take back all I have said about every Starbucks being the same. She made my Venti Iced Americano exactly the way I like. It was strong, dark, and had a generous amount of ice which would melt down when the espresso hit it. Instead of just loading my drink with water and a little ice, she did it the right way for beverage with the strength to keep me going for the rest of the day.