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  • Stopped by Moe's one evening in a rush to do some work at the hotel while on a business trip in Charlotte. The food was decent. None of the ingredients were warm like you'd expect it to be for a burrito bowl and honestly it obviously wasn't fresh but it didn't taste bad and hey, it's fast food and service was quick like I needed it to be. The staff is very friendly and greet you in unison when you walk in. The food handlers were pleasant and attentive. The cashier is where the experience got interesting. After signing the receipt to pay for the food I waited, as one usually does, for the receipt. The cashier was tending to something when he realized I was still there...apparently to his surprise. When he then asked if I wanted the receipt I replied nicely in the affirmative and he says, "well, you could've grabbed it" then handed me the receipt. Hilarious, for TV. A good line for a sitcom for sure. Real life, where customer service matters in a customer facing role, not good.
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