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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Superb customer service from start to finish. I got a crack in my windshield that literally grew by the day and then by the hour. I called Safelite late on a Wednesday night after a Toyota-recommended auto glass contractor didn't return my phone call to give me an estimate. Within 10 minutes, I had a mobile appointment set up for Monday between Noon and 5pm because I didn't want to physcially drive to the shop on Saturday to wait in line. Monday, the professional, polie technician (Donte S.) called me to let me know he would be at my work parking lot at 2pm. Sure enough, he arrived at 2pm and took about 75 minutes to replace my windshield and clean up while I sat at my cubicle. At 3:15, he called me and I met him outside to inspect my car. Not only had he replaced the glass, he cleaned all my windows and my dashboard. My windshield had to set for 1 hour before I could drive it and had to cure for abotu 48 hours before I could wash it, which wasn't even necessary. The only down-side is that the glass is only very similar to my original windshield and not exactly the same. The 3rd visor and blue/green suns strip is there, but there aren't as many black dots that make up the 3rd visor and there aren't nearly as many black dots on the 4 sides of my windshield compared to the original. If you're a real stickler you may want to go with Toyota manufactured glass, but Safelite is a good copy and passes Federal regulation. Thank you, Safelite and Donte S. !
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