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  • It was my first time at Illumilatte this past Saturday with my friend because of a recommendation. My friend and I were looking for a late night place to study and be productive. We arrived at around 8ish or so. At this time, the place wasn't too crowded. We put our stuff down at the round table at the front to claim our seats because the seats in the back were taken by a group of people. Seemed like this is the place to be. We go to the counter to look at the menu and immediately the tea service caught my eye. After telling Lotus, the barista working that night, that we were thinking of getting the tea service, I asked her what flavor she suggested. She suggested what the employees called, "the Kelsey," named after one of the barista there that combined the Red Fruit and Peach flavors. We decided to trust her and go along with it. THE BEST DECISION MADE ALL DAY! It was so good and the amount of refill was perfect for our visit there. Lotus made sure we were well taken care of during the whole time we were there. I really appreciated it. She knows how to make sure she has customers coming back to Illumilatte! A few side thoughts: - The bathroom is very creatively decorated. I am not sure if people care about that, but it was interesting to look at while i was doing my business in there. - The long table in the back is very useful from group meetings but the chairs seat really low but really comfy. I'm not sure if the comfy-ness outweighs super low chairs but its a non-issue for me. - I guess on Friday and Saturday nights, the hookah lounge next door is poppin'. Its really annoying when the ambiance of a coffee shop is supposed to be chill. And the clientele of that hookah lounge brought in some weird people. For example, two males that reeked of ganja. Not impressed. But hey, what can you do about that? Honestly, this place in itself is probably 4 stars on its own. But the customer service experienced from Lotus is what pushes it to 5 stars. Thank you, Lotus! We'll be back.
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