I placed my order at 11:12 am. Upon placing my order on your online ordering site, it never told me a pick time or told me to check my email for a time. Just said "thank you for placing your order". Also, People who came in several minutes after me and ordered on the spot got their food before someone who ordered in advanced? Makes no sense for it to work that way. When I got there the place was pretty busy, but by the time I left It was close to empty and yet I'm the only one still sitting around waiting for food. Food was just okay too, and over priced. Didn't care for the wrap I got. Won't ever be back. It's too bad, cause I work near by and been wanting to try this place for months. But Now I see I am not missing out on that much, in my opinion.