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| - It's hard to have anything bad to say about the food quality at any Sunset Grill location. Always spot-on tasty and a good size for the price.
What I was disappointed in was the service at this location on my last visit. The moment we entered our server was not happy. If we are spending money on going out, we don't want to feel unwanted and have to deal with an angry server.
I asked for a very simple substitution, as did my friend, the server was completely rude and replied with "I won't do that". Not being able to substitute something is completely okay (although this substitution would have meant less cost and more money for them and was reasonable), but being rude about it was unacceptable. We were basically hurried out the whole time, despite it being dead inside and not busy.
Food came fast and warm, no complaints. Refills were brought okay.
Before I literally put the last bite of food in my mouth she scooped up my plate, saying nothing and bringing the bill. She would not reply to anything but simply go ahead on with it.
In short, this place would be perfect if they taught their servers (or this one in particular) that they need to throw a smile on, or maybe even ask if things are okay, not rush customers out (especially in a dead time).
And servers, you know your tip will be greatly higher if you just try not send attitude towards customers?
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