I've eaten at Famous Dave's Restaurants all over the country. Always very pleased with service, wait time and the very good beef brisket. My wife and I went to their new location tonight and left very disappointed. Our food came out 20 minutes after our friends. The waiter offered me some complimentary muffins while we waited which we refused. We came to eat BBQ with our friends. Finally, they delivered some beef scraps on a bun. ( I wish I would have taken a pic). I complained to our waiter we were expecting sliced brisket which he said that is what they normally serve. He had no idea why our's looked so bad. He didn't offer to have the sandwiches remade and we were tired of waiting.
I strongly encourage the new franchise owner to get their act together. I would have happily paid $10.95 for a very good sliced brisket sandwich, not what we received.