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  • I'm giving these guys a second star only because I really enjoyed my visit and the staff is friendly. After reading the reviews I figured the place was on the up and up. So I gave them a call. I was assured my insurance was accepted and they were a preferred provider. This was not the case. After the x-rays were taken the doctor suggested a full scaling as I hadn't see a dentist for a while. I figured I was already there so why not. The receptionist came in to tell me my insurance required a $50 deductible and I wouldn't be billed anything else. Maybe it was the friendly atmosphere. Or the fact I was already numbed up but I didn't put two and two together that my insurance only charges that deductible for non-preffered providers. So they were "in network" but they were not preferred as I was told they were. The office stuck to their word and didn't bill me for the extra my insurance didn't pay (almost three grand) . But the prices they charged my insurance company used up my whole years allotment for ONE visit..... A cleaning! What if I had an emergency? Or needed a tooth capped? I cringed at the thought of that bill. Do yourself and your wallet a favor and use the list your insurance says is in a preferred provider. They agree the accept a lower billing from the dentist in turn charging you less. If this is on your list of preferred providers your in for a treat as this is a great office.
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