I came here with my husband and another couple. We arrived to a rather disorganized host station and put our name on the list. When we asked how long the wait for a table 4 for might be, he looked rather perplexed as if no one had ever asked such a question before. He then preceded to look around confusedly and stammer out a few statements before declaring that he had no idea. We gave our phone number (as requested) so that they could call us when our table was ready and decided to go grab a drink down the street while we wait.
After about 45 minutes, they still hadn't called, so we decided to venture back. When we arrived I inquired about our table, and I asked if they had tried to call (which I know they had not). Another host immediately set out to find us the first available table. So I guess, if you come to this place on a Friday expect to get the shaft if you leave even if you leave your number.
Anyway, we got the little appetizers which were amazing and also ordered the Bibim-Bop which was pretty awesome. They serve this dish in a hot stone bowl which had rice and beef and tons of veggies, the servings were rather generous too. I loved it!! The table also had some delicious dumplings that were rather tasty as an appetizer. Overall I will come back here just on their food alone.
I will also mention that their bathroom was pretty spotless, which to me translates that they keep a clean kitchen (at least in my mind it does).
Overall, despite the weird customer service experience prior to being seated, our waiter was on the ball the whole time and were served rather quickly despite the mix up initially. That and the food was rather outstanding. Just expect to wait a bit for a table.