Clearly many people like Judy's. All I can say is that I tried them out for a simple hem that cost $20 and they literally didn't do it until I actually came in to pick it up. I had to wait for a week, which is understandable if the store is busy but to not even touch it until you show up to pick it up? Unfortunately, my hem came out after a couple of days. I took them back and the entire process was repeated, including the hem coming out...again. I have found another place that provides quality work and won't be returning to Judy's.