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  • To whom has concern about, I write this review to reflect the disrespectful attitude with customer in Forever 21's service in West Town Mall, Madison WI. It was 8.55 PM, April 1st, when I was checking out my dresses, a male cashier had checked my dress out and pushed it really hard on the magnet system. It was so hard that there is a big hole on the dress with a big dot of ink on also. He did not even give me any apology and tell the accident with his manager. While the manager tried to find another one, he made a lot of loud noise, and gave me several impolite eye-contact. He and other cashiers (2 of them) talked and made fun of me because they thought I did not understand what they said. I don't want to include any of them here because those were so rule and bad. This attitude is so rule and can not be excused. When the manager came back with some other choices because she could not find the same dress, he laughed at me and said that I was so damn. I understand that the store closes at 9.00 pm, but the manager has suggested to find the dress for me first. I don't think the cashiers's attitude and behaviors are acceptable and reasonable for any customer who comes and give you guys money. I don't want to experience any of the same circumstance in the store as well as the cashiers that I met today. This was the most horrible and impolite service ever I have had and it bother me a lots.
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