I was a little irritated at first just becuase I hadn't cut my hair in like 6 years so I wasn't familiar on where and how to find the saloon but Marina made me feel so much better. She was so sweet and she did such a good job on my hair! I was so nervous to cut so many inches off my hair and thought I was going to hate my life for the next couple months to a year until my hair grows back but I actually love how she cut and styled it!