Terrible terrible service! NOT FAMILY FRIENDLY!! Bought a gift card a week ago. Supposed to be a father son treat with my 7 yr old. Picked up the pager when I arrived. Pager went off - we were told to wait. Meantime another couple who had arrived later - there pager went off - while we were waiting - and they were seated first?!! I asked to speak to the manager - I am generally not one to complain. A woman came out - then a man - Scott C. It was like talking to a piece of drywall. Really! While I was talking ANOTHER couples pager went off and they were seated! I asked Scott - he lied and said that we didn't want to eat there??!!! I then asked to have my gift card cashed - he said no. So I offered my $50 card for $40 to the remaining people who were waiting just to get the heck out of there! I really do think they hate kids at this Longhorn so if you have to go - go at your own risk. And if your lucky Scott C won't be there the night that you go. And if you have kids - trust me - go somewhere else.