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  • First of all, let me say, I made reservations through Opentable. I made the reservations, and then was called to confirm the reservation I made. Sure, okay. They then told me I would not be seated until a majority of my party was there. Four of the five in our party were there at 1:20 for our 1:30 reservations. We were told to have a seat and wait for our table to be ready. Walking in, passing the banquet rooms, quite a few tables were open, tables in the dining room also empty, but still had not been bussed from the previous diners. We were seated at 1:50. I understand that Mothers Day may be a busy time for restaurants on the strip and in that area, but Maggiano's has been there quite some time and it shouldn't be a surprise. We finally got to order at 2:15. As we waited, the bread was plentiful, if a little raw inside, and the requested butter was hard as a rock and unable to spread. After waiting nearly 45 minutes, four of the five of us received our food. One meal had crunchy, uncooked pasta, one meal was oversalted and cold, my personal meal was in a hot plate, but the gnocchi was cold. Not warm, but cold, and the sauce wasn't keeping any heat in. The last diner in our party, heavily pregnant, after waiting since 2 o'clock when we sat, got her primavera 5-10 minutes after the rest of us, around 3:00. The food was oversalted and wasn't particularly good. We had to request the check from our waitress, and instead of bringing the check, she brought the dessert menu. We again requested the check and she said "so no one wants dessert?". NO we want the check. It was really a disappointing lunch/dinner for our mother/grandma-to-be and mom-to-be. Will absolutely never return.
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