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| - So far I have been here two times. I purchased two groupons for this restaurant and used the second one today. We were here once for dinner, and once for lunch.
Service: The first time we went, we had a new waitress. She didn't seem to know that much whenever we asked her questions, but she was friendly. We had better service the first time we went in there than the second time. Today our waiter seemed like he didn't want to be there. It took him almost ten minutes to acknowledge us after we had sat down. We waited with our menus closed for almost as long. And I would have understood had it actually been busy in there, but it wasn't full. There was one large party in the back, but they had just finished right as we got there. So I don't know what his excuse is for being negligent with us. He also came around about 10 minutes after we ordered, and asked us if we were ok for now. Which made no sense. Why would you ask us that? Where is our appetizer? He also didn't ask us if we wanted anything else before he brought us our bill. Just assumed we were finished. I have to say the service here is not so good. Also, when we went in today the people working the host station were all over the place. They would answer the phones and then talk to the people who came in at the same time. Seems rude to the people on the phone. And they didn't really seem to know what was going on because they would start to take people into the dining room and then change their minds. It was just a mess today. Which didn't make sense to me because they weren't even busy!
Food: Luckily the food is what makes this place worth going to. Both times we have had the guacammus, which is basically guacamole mixed with hummus. So good. It is served with some warm pita triangles and a few chips. I don't know exactly what the policy is here for chips and salsa. They have it on the menu as an item you have to pay for if you want it. But the first time we came in here it was brought out complimentary and today we didn't get it at all. Even though almost every table around us had it. So who knows about that. Both times I also had the sweet corn tamales vegetarian style. The first time they were cold, which made me not sure I wanted to come back here. But today was totally different. They were steaming hot and delicious. The flavors of all of the food has been really good. My husband got the taco salad with shrimp the first time and loved it, and this time he got the house enchiladas with cheese. He was indifferent about these. They had a lot of salt in them, and he can't handle salt too well. But he said they tasted good.
All in all, the food at this place is definitely better than the service, and as much as I want to give this place 4 stars I just can't right now based on what I have seen service wise. So get your act together Ticoz! However, I definitely will be back again for the food.
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